Privacy policy

Privacy Policy
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on cuisiness.ca (the “Site”).

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Websites or search terms that brought you to the Site

  • How you interact with the Site

We collect Device Information using:

  • Cookies: small data files stored on your device. Learn more about cookies or how to disable them at http://www.allaboutcookies.org.

  • Log files: track actions on the Site (IP address, browser type, ISP, entry/exit pages, timestamps).

  • Web beacons / pixels: used to understand how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information (credit card details via Shopify’s secure processor)

  • Email address

  • Phone number

When we refer to “Personal Information” in this Policy, we mean Device Information + Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your order

  • Arrange delivery or pickup

  • Communicate with you

  • Send invoices and order confirmations

  • Screen for potential risk or fraud

  • Provide marketing communications (only if you’ve opted in)

We use Device Information to:

  • Screen for fraud and security risks

  • Improve and optimize our Site

  • Analyze browsing behavior

  • Measure the performance of our marketing campaigns

  • Support advertising and retargeting services

Sharing Your Personal Information

We share your information with trusted third parties to operate our business:

We may also share information:

  • To comply with laws and regulations

  • To respond to lawful requests such as subpoenas or court orders

  • To protect our rights

Behavioural Advertising

We use your information to offer personalized ads and marketing. Learn more about how targeted ads work here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising:

You can also opt-out through the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

We do not alter our data practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are located in the European Union or the UK, you have the right to:

  • Access the personal information we hold

  • Request corrections, updates, or deletion

To exercise these rights, contact us at the address below.

Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We keep your Order Information for our records unless and until you request deletion.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under 18 years old.

Contact Us

If you have questions or wish to make a complaint, contact us:

By email: megan@cuisiness.ca
By mail:
Cuisine Santé Savoureuse
Attn: Privacy Compliance Officer
4481 Dagenais West, Unit 117
Laval, QC H7R 1L7
Canada